Trusted IT Support Vancouver

Think Of Us As Your Virtual IT Department
From setup and upgrades to troubleshooting and maintenance – from design and deployment to optimization, security, and 24/7 monitoring – we deliver onsite, online, and phone support tailored to your needs. You come first, not us.


IT Support You Need When You Need It
We make it easy – no need for costly in-house IT staff or frantic scrambling for help in a crisis. We’re ready and standing by, delivering what you need when you need it.
Have access to the latest data, systems and applications from any computer or device, anywhere in the world, any time.
Share, collaborate and boost productivity easily, confidently and cost-effectively.
Everything it takes to confidently, safely and securely keep you up and running.
Leave this to us, get just the right amount of security you need.
Preventive, proactive maintenance and care from Microsoft and Windows specialists.
Get an unbiased assessment of your company’s IT infrastructure.
Leave this to us, get just the right amount of security you need.
IT Support in Greater Vancouver Area
We Are Different By Design
Consistent, proactive, transparent, and reasonably priced.
We’re a team of IT experts—here to solve your problems, not sell you something

The TechExpress Systems Promise
Give our clients consistent, easy contact
Forget cumbersome IT Support ticketing systems.
Respond quickly and show up fast
Existing customers facing an IT emergency can count on a response within 2 hours, typically less than 1 hour.
Experienced and informed experts
Our team holds certifications from Microsoft, CompTIA, Dell, and Ubiquiti UniFi, as well as other industry leaders such as Sophos, Cisco and SonicWALL.
Fair, friendly pricing - no surprises
Plus, free support for quick fixes and common issues.
Total transparency in all we do
Our TechLog is available to you and shows all we do.
Success stories
With his professional computer skill, Mr. Ping not only provides basic computer services and maintenance, but also acts as my IT consultant. He is friendly, knowledgeable, reliable and routinely gives me prompt attention whenever I need it. Not only are his rates reasonable, he also gives me free advice/assistance over the phone or through e-mails.David Yan
President — Yan's Construction Ltd.
Jack is a talented, efficient and resourceful computer engineer, able to solve all kinds of software and hardware problems. Jack Ping is always available on short notice to handle emergencies. I have introduced his services to many of my business friends, and they have had great experiences and given very positive feedback.Jason Yang, MBA
President — Ultimax Office Supply Corp.
Jack has the kind of initiative which is necessary to be successful over the long-term in the IT consulting field. He has excellent computer skills, yet remains focused on the overall needs of the client. I have always found Jack to be prompt, knowledgeable, dependable, diligent and reasonable on his rates.Linda Wray
Secretary / Treasurer — Acorn Wood Designs Ltd.
His expertise and dedication to his craft over the last five years have made working with him a delight. His work is very impressive and I cannot stress enough his enthusiasm for what he does. Thank you, Jack!Michael Samson
Sales Consultant — MCL Motor Cars
We have used Mr. Ping on numerous occasions and consider him one of the best computer technicians in the city. His attention to service is impeccable and has provided emergency service on site in as little as 30 minutes. His billing has always been fair and his conduct completely professional.Mukesh Goyal
President — Luxury Travel Source Inc.
Helpful resources
Since founding TechExpress in 1999, my goal has always been to offer IT services that set a higher standard: responsive, client-centric, consistent, and transparent—with friendly, fair pricing. Our team remains committed to that vision every day.
Jack Ping - Founder, TechExpress